Terms and conditions

TERMS AND CONDITIONS OF BERO

1. DEFINITIONSIn these Terms and Conditions, the following definitions apply:

   • "Account" means a registered user account with Betoro Casino;
   • "Bonuses" includes any promotional offers or rewards provided by Betoro Casino to users;
   • "Deposit" means any funds credited to an Account for wagering purposes;
   • "Gaming Site" refers to the website of Betoro Casino and its mobile application (if applicable);
   • "User(s)" means any individual accessing the Gaming Site.

2. ACCEPTANCE OF TERMS AND CONDITIONSBy creating an Account, using the Gaming Site or participating in any promotional activities provided by Betoro Casino, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions as well as any applicable laws and regulations. If you do not accept these Terms and Conditions, please leave the Gaming Site immediately.

3. AGE RESTRICTIONUsers must be at least 18 years old to access and use the Gaming Site. Betoro Casino reserves the right to request proof of age from Users if deemed necessary.

4. REGISTRATION AND LOGIN PROCESSTo create an Account with Betoro Casino, you will need to provide accurate information and complete a registration process as outlined on the Gaming Site. You must not have more than one active account per household or residential address. If we suspect that you are operating multiple accounts in breach of this provision, we may terminate your access to any or all such accounts.

5. GAME AND SOFTWARE PROVIDERSBetoro Casino offers a variety of games provided by third-party game developers. These games are subject to the terms and conditions of their respective providers and are played at your own risk.

6. BONUSES AND PROMOTIONSAny bonuses or promotions offered by Betoro Casino, including Welcome Bonuses, free spins, cashback offers and reload bonuses, are conditional on the acceptance and compliance with these Terms and Conditions as well as any applicable laws and regulations. You acknowledge that bonus terms may vary depending on your jurisdiction.

7. WITHDRAWAL AND DEPOSIT LIMITSWithdrawal limits apply to protect both Users and Betoro Casino from potential risks or abuses of gaming services provided by Betoro Casino. These limitations include a weekly maximum withdrawal amount of €5,000. Additionally, daily and monthly deposit limits are customizable upon request but subject to reasonable verification processes.

8. SECURITY AND FAIR PLAYBetoro Casino uses secure encryption protocols to protect the integrity and confidentiality of Users' information. The Gaming Site also employs Random Number Generators (RNGs) certified by relevant auditors to ensure fair play across all available games.

9. CUSTOMER SUPPORTFor any inquiries, assistance or concerns regarding these Terms and Conditions, please contact our customer support team through live chat or email. Betoro Casino aims to provide prompt and helpful responses within a reasonable timeframe but may not guarantee immediate resolutions in complex cases.

10. RESPONSIBLE GAMBLING FEATURESTo promote responsible gaming practices among Users, Betoro Casino offers tools such as:

    • Deposit limits;
    • Time-outs (for intervals ranging from 24 hours up to six months);
    • Permanent self-exclusion.Users are encouraged to utilize these features when necessary and can do so by accessing their account settings. Links to external support organizations dedicated to addressing problem gambling issues, including GamCare and GambleAware, are also provided on the Gaming Site.

11. IP ADDRESS AND ACCOUNT RESTRICTIONSBetoro Casino reserves the right at any time to terminate or restrict access from Users whose accounts have been dormant for twelve months or more, unless an explanation is provided and accepted by us in writing that a User has been unable to log in due to technical issues beyond their control.

12. MODIFICATIONS TO TERMS AND CONDITIONSWe reserve the right to modify these Terms and Conditions at any time without notice. The changes will be published on this Gaming Site as they take effect, so it is your responsibility to regularly check for updates when accessing the site or using its services.

13. GOVERNING LAW AND JURISDICTIONThese Terms and Conditions are governed by and construed in accordance with the laws of Anjouan, Comoros. Any disputes arising from these Terms and Conditions will be resolved exclusively through arbitration conducted in accordance with the rules of a mutually agreed-upon institution or the relevant jurisdictional authority.

14. ENTIRE AGREEMENTThese Terms and Conditions represent the entire agreement between you and Betoro Casino regarding your use of this Gaming Site, its services and any promotional activities provided to Users.

By accepting these Terms and Conditions and accessing our Gaming Site, you acknowledge that you are doing so in a responsible manner and with full understanding of all stipulations contained herein.